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Jainism Thinker

Refund and Cancellation Policy

When a payment made on this website can be cancelled or refunded, how to ask, and how long it takes.

Effective from 7 August 2026. These terms apply to everyone who uses https://jainismthinker.org.

We would rather return money than keep a payment somebody is unhappy about. This page states plainly what can be refunded and what cannot, so there are no surprises.

1. Membership

  • Within 7 days of payment: if you have not yet used any members-only benefit, write to us and we will cancel the membership and refund it in full.
  • After 7 days: membership is generally non-refundable, because access to members-only material begins immediately. If something specific has gone wrong, write to us anyway — we look at every request on its facts.
  • Duplicate or wrong amount: refunded in full, always. Tell us the payment reference and we will return the extra amount.
  • If we cancel your membership for a reason that is not your fault, we refund the unused part of the period you paid for, calculated pro rata.

2. Event and shivir registration

  • More than 7 days before the event: full refund.
  • 3 to 7 days before: 50% refund, because arrangements have been committed by then.
  • Less than 3 days before, or non-attendance: no refund.
  • If we postpone or cancel the event: you choose — carry the full amount to the new date, or take a full refund. We contact every registrant when this happens.

3. Voluntary contributions

A voluntary contribution is normally not refundable, because the amount is put to use for the activity it was given toward.

But we will always refund a contribution that was made in error — a duplicate payment, an amount typed wrong (say ₹5,000 instead of ₹500), or a payment made by somebody who did not intend to make it. Write to us within 7 days of the payment with the reference number.

4. Failed and pending payments

If your bank debited you but the payment did not complete, it is normally reversed automatically by your bank or the payment provider within 5–7 working days. You do not need to do anything. If it has been longer than that, send us the payment reference and your bank statement entry and we will trace it with the provider.

5. How to request a refund

Send an email to contact@jainismthinker.org with:

  1. your full name and the phone number used at the time of payment;
  2. the payment reference or transaction ID;
  3. the date and amount;
  4. what you are asking for and why.

You may also call us on the numbers below during support hours.

6. How long it takes

  • We acknowledge your request within 2 working days.
  • We decide and tell you within 7 working days.
  • Once approved, the refund is issued to the same method you paid with — we cannot send it anywhere else. It then takes a further 5–7 working days to appear, depending on your bank.

7. If you are not satisfied

Reply to our decision and ask for it to be reviewed. We will look again and give you a final written answer. Nothing in this policy takes away any right you have under Indian consumer law.

How to reach us

Jainism Thinker
J&K Pocket, Dilshad Garden, Delhi - 110032, India
Email: contact@jainismthinker.org
Phone: +91-7906335535 · +91-8302650911 · +91-9354750121
Support hours: Monday to Saturday, 10:00-18:00 IST

Also see: Terms and Conditions · Contact Details · Refund and Cancellation · Delivery Policy